| Otscom provides
end-to-end Telecommunication services as described below. Our Call Center
Franchise operation enables us to offer aggressive discounts to Otscom customers.
|
| |
| Telecommunication Billing
|
| |
Otscom Systems
is a leading global provider of strategic software products to the telecommunication
industry. Our comprehensive solution set includes:
- Billing
- Customer Care
- Service Activation and Provisioning
- Network Inventory management
- Interconnect Settlements
- Call Center Solutions
- Service Bureau
|
| |
| Our solutions with flexible
modular design, open architecture and comprehensive functionality, enables you
as our customer to take control of your business. Our ISO 9001 registered team
with development facilities are located in Toronto, New Delhi, Chandigarh, Budapest
and additional offices around the world. With numerous multi-million dollar
development projects successfully completed, our pool of highly trained professionals
have the experience in leading-edge client-server and WEB based technologies to help
your business grow.
|
| |
| Billing Products at a Glance
|
| |
| Otscom Care:
A fully integrated Customer Care and Billing system with features including:
Account Management, Service Order and Feature management, Collections, Credit
Verification and Adjudication, Work Flow, Notes, Bill and Payment Management,
Message Management, Taxation, Comprehensive Management Reporting and Security.
|
| |
| Otscom Rating:
A marketing tool that provides comparative rating of national and international
long distance charges of a call by call basis. This open and flexible telecom
tool includes: Time of day, Business, Residential, Direct dial, Calling Card, Cost
comparisons and Savings between the host plan and the competition.
|
| |
| Telecommunication Services
|
| |
- Telephone Equipment: A full range of phone, headsets and
conferencing services
- Internet: Every thing from Internet access to e-business solutions.
- Local Access: Managed provisioning and installation of business lines bundled with management services and long distance packages.
- Long Distance:Savings plans, Toll-free service and calling cards.
- Data:Connectivity equipment and network solutions.
- Wireless:Wireless services, phones and pagers
- Otscom Custom Solutions:New products, services and more from Otscom.
|
| |
Otscom customers benefit from:
- Superior quality of service at low prices.
- Otscom development, support and quality control team located throughout the world.
- Strategic partnerships with leading edge service providers of network equipment, software and service.
- Integrated Training, Project Management, Quality Control and Help Desk facilities.
- Multi-lingual support and local currency billing.
|
| |
| Over the past few years, customers
are finding they require more and more bandwidth, reliability, connectivity and speed.
Otscom’s solution offer these by addressing our customers requirements and enabling them to
grow, profit and maximize their investment. Otscom’s services are split into Switched
and Non-Switched.
|
| |
| Switched Services
|
| |
| Switched services are voice, data or video transmissions that are "switched" -or routed-
to locations specified by the customer for each transmission. They include:
|
| |
| ISDN
|
| |
| A service designed to offer the
most economical and flexible way to make local, national or international calls. The
service includes telephony, fax, modem, conference calling, call forwarding, etc. Our
ISDN services are based on standardized digital interfaces ISDN2 (2x64Kbit/s) or
ISDN30 (30x64Kbit/s) and also offers European standardized ISDN features such as Advice
of Charge (AOC), Multi-Subscriber Number (MSN), Calling Line Identity Presentation (CLIP),
Direct Dialling In (DDI) and many others.
|
| |
| Virtual Connect
|
| |
| Otscom’s Virtual Connect is an
advanced portfolio of intelligent network (IN) services and can provide either
"off-the-shelf" or tailor-made IN services.
|
| |
| Non-Switched Services
|
| |
| Non-switched services are those,
which are not routed on a call-by-call basis. Instead, they involve a fixed
communication link -or "pipe"- that carries voice, data or video between 2 or more
specific locations. Otscom’s non-switched services include:
|
| |
| Virtual Link
|
| |
Virtual Link is a portfolio of
services that offer customers a solution for interconnecting computer equipment between different
locations or creating a Virtual Private Network (VPN) for internal voice calls with
speeds ranging from 300 bit/s up to 2 Mbit/s.
Virtual Link cost-effective alternative where frequent dial-up connections have to
be made to the same destination.
|
| |
| Mega Link
|
| |
| MegaLink, a range of services
designed to interconnect data and voice networks in multiple remote locations at very
high speeds ranging from 2 Mbit/s up to 155 Mbit/s and beyond. MegaLink is typically
used to build and manage corporate backbones, aggregate inter-company voice traffic
between locations, or to create a fast pipe to the Internet. The available high
speed allows for applications such as video communication, disk-mirroring to a
remote backup site and disaster recovery, or the creation of virtual workgroup teams
across locations.
|
| |
| LANLink
|
| |
| LANLink, a family of solutions to
extend customer Local Area Network (LAN) over multiple remote buildings without any
performance sacrifice. LANLink guarantees maximum security for the transfer of confidential
data, and the services are available for the extension of various types of LANs,
including Ethernet, Token Ring, Fast Ethernet or FDDI.
|
| |
Installation
Ergonomics & Furniture
Equipment Procurement
LAN/WAN Cabling
Maintenance & Support
Network Management
Help Desk
ServGate
|
| |
